product : Fusion Cloud Desktop Solution
Version : V100R005C10
VM OS type : windows seven 32 bit professional
Symptom : when customer tried to login to VM he faced this error :Trust relationship between VM and primary domain failed
Alarm :
none
none
Solution :
need to remove the workstation from the domain by accessing it with a local administrator account and then rejoining it to the domain.
below are steps :
* Log-on on locally to the workstation with a local administrator account.
* Right click "My Computer" and select properties
* XP: Select the tab Computer name
VISTA / Windows 7: Select change settings next to the computer name
* Click on Change
* Change the Member of selection to WorkGroup and enter anything you like
* Click OK
* in the The computer must restart prompt click OK
* back in the computer name tab click on change again
* Change the Member of selection to domain and enter the domain name
* Click OK
* enter the credentials of the users which is permitted to join the computer to the domain
* in the The computer must restart prompt click OK
* back in the computer name tab click OK
* on the restart computer prompt click restart now.
