1. What Do I Do If the Web UI Fails to Be Opened?
Problem Description: I cannot visit the Web management page of eA380 through browser.
Solution:
Step 1: Check whether the LTE CPE is powered on.
Step 2: Check whether the cables are not properly connected.
Step 3: Check whether the IP address is entered correctly.
Step 4: If there is no problem after the above checks, try to restart the LTE CPE from the near end.
Step 5: If the problem persists, please contact Huawei technical engineer.
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2. What Do I Do When Power Indicator Is Not Working?
Problem Description: Power indicator is not working
Solution:
Step 1: Check whether the PoE cable is correctly connected to the power. The power supply is provided if the Power indicator presents red light.
Step 2: Check whether the PoE power adapter meets the product specifications.
Attentaion:
1. The minimum input voltage: 100 V
2. The maximum input voltage: 240 V
3. Rate output voltage or current: 54 V or 650 mA
4. Output voltage accuracy:5%
5. Input or output cable connector: C8/RJ45-GE
Problem Description: Data service is not provided
Solution:
Step 1 Check whether the LTE CPE is powered. If the Power indicator presents red light, the power supply is provided.
Step 2 Check whether the SIM card is correctly installed.
Step 3 Confirm whether the LTE CPE is connected to the network. Check whether the LANI indicator is steady or blinking.
Step 4 If the problem persists, contact local service provider.
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You are welcomed to visit our “Enterprise Wireless Information Center” for further document.
http://support.huawei.com/onlinetoolsweb/elte/Info_en.jsp
