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Frequent slow down

Created: May 18, 2021 18:47:31Latest reply: Jan 17, 2022 14:30:53 544 8 0 0 0
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I have a cuatomer reporting frequent internet slow down. When i checked the optical power it was at -5dbm . It is an eg8141a5 onu. Can this power being too much be a cause of the slow down. Also i’ve noticed that the only the download speed is low and the upload speed is normal.Olt is ea5801.

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Chenxintao
Admin Created May 19, 2021 06:11:04

Hello, friend!


Generally, the optical power of the ONT ranges from –8 dBm to –27 dBm. The ONT can go online normally only when the optical power of the ONT ranges from –8 dBm to –27 dBm. However, it is recommended that 3 dBm be reserved. The recommended value ranges from –11 dBm to –24 dBm.


If the detected optical power is –5 dBm, the optical power is too high. You are advised to add an optical attenuator ranging from 5 dBm to 10 dBm.


The ONT download rate depends on the downstream bandwidth configured on the OLT. You can check whether the ONT download rate is abnormal based on the port configuration on the OLT.


Thanks!


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PanchakS
PanchakS Created Aug 15, 2021 09:00:45 (0) (0)
 

Recommended answer

wissal
MVE Created May 18, 2021 20:25:07

Hello,


The EchoLife EG8141A5 is a routing-type ONT in the Huawei all-optical access solution. It uses GPON technology to implement ultra-broadband access for users.


In the following figure, you can see the specifications of the GPON port:


GPON port


You can also obtain the Ethernet port information of the EG8141A5 by referring to the following figure:

Ethernet port


The speed supported by the device is for reference only. The actual network speed depends on your carrier. Therefore, you can ask your carrier for the actual network speed or test the network speed on the PC.


Thanks.


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PanchakS
PanchakS Created Aug 15, 2021 09:00:51 (0) (0)
 
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Hello,


The EchoLife EG8141A5 is a routing-type ONT in the Huawei all-optical access solution. It uses GPON technology to implement ultra-broadband access for users.


In the following figure, you can see the specifications of the GPON port:


GPON port


You can also obtain the Ethernet port information of the EG8141A5 by referring to the following figure:

Ethernet port


The speed supported by the device is for reference only. The actual network speed depends on your carrier. Therefore, you can ask your carrier for the actual network speed or test the network speed on the PC.


Thanks.


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  • convention:

PanchakS
PanchakS Created Aug 15, 2021 09:00:51 (0) (0)
 

Hello, friend!


Generally, the optical power of the ONT ranges from –8 dBm to –27 dBm. The ONT can go online normally only when the optical power of the ONT ranges from –8 dBm to –27 dBm. However, it is recommended that 3 dBm be reserved. The recommended value ranges from –11 dBm to –24 dBm.


If the detected optical power is –5 dBm, the optical power is too high. You are advised to add an optical attenuator ranging from 5 dBm to 10 dBm.


The ONT download rate depends on the downstream bandwidth configured on the OLT. You can check whether the ONT download rate is abnormal based on the port configuration on the OLT.


Thanks!


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PanchakS
PanchakS Created Aug 15, 2021 09:00:45 (0) (0)
 
Thanks
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Very good answer
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Thanks
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