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Frequent FusionCompute Login Failures

Latest reply: Feb 24, 2022 07:39:53 370 5 3 0 0

Hello everyone!

This post describes how to frequently log in to the FusionCompute portal due to HA exceptions caused by large operation logs.


We have a FusionAccess Desktop Cloud Solution 6.5.1. The FusionCompute portal cannot be opened frequently, affecting VM management. There are 4000 user VMs in total.


1. Check whether port 8443 of FusionCompute is enabled.

2. Check whether the firewall is enabled between the local PC and the physical host.


If you cannot log in to FusionCompute, check whether port 8443 is connected to the firewall. In this case, you can log in to FusionCompute sometimes, but sometimes you cannot log in to FusionCompute, so you don't need to perform steps 1 and 2.

3.  Log in to the active VRM node and run the service had query command to query the service status. The HA service is abnormal.

4. Run the below command to start the HA service:

service had start

5.  Check the HA logs. The below error information is found:

HA log

Based on the error information, it is suspected that the database is faulty. The possible causes are as follows:

  • the GaussDB partition is full;

  • the GaussDB table is too large and logs cannot be written.

6. Query the usage of each partition.


The command output shows that the space of the GaussDB partition is used up.

7.  Log in to /opt/gaussdb/data/base/* and check which file is large. The data in the following table indicates the specific tables in the database.


8. Log in to the database (psql –U galax –d vrm) and query the data tables in the database:

select * from pg_class where relfilenode=XXX;

select * from pg_class where relfilenode=XXX

In the same way, query other tables that occupy a large amount of space as operation log tables.

8. View the operation logs and historical logs.

8. View operation logs and historical logs.

The log file contains 813,000 records. The operation log file is deleted to release the GaussDB sector space.


Clear the history before a certain date:

delete from tbl_history_task where CREATE_TIME < '20xx-xx-xx';

This is my solution, how about yours? Go ahead and share it with us!

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Moderator Author Created Feb 24, 2022 05:31:11

informative post
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olive.zhao Created Feb 24, 2022 07:29:14 (0) (0)
MVE Created Feb 24, 2022 06:40:31

Very well explained case!
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olive.zhao Created Feb 24, 2022 07:29:24 (0) (0)
Learning together!  
Admin Created Feb 24, 2022 07:39:53

Good case dear.
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