Artificial Intelligent Contact Center (AICC) provides you with an omni-channel (voice, text, and video) one-stop customer service platform for your customers. Going beyond what traditional call centers can provide, AICC features cutting-edge technologies, such as voice and semantic recognition, natural language processing, 5G video, and IoT.
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broblem
user_4827569
Created:Jan 12,2023 09:42:18
Latest reply:Jan 14,2023 14:09:58
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1
31
Software
HELP
user_4924308
Created:Dec 3,2022 12:14:31
Latest reply:Dec 4,2022 05:48:56
0
2
92
AICC Function Architecture
Shell_AICC
Created:Dec 9,2021 23:29:58
Latest reply:Oct 11,2022 17:13:25
1
1
236
Mechanism for generating the CallId of the CTI
AICC_SUPPORT
Created:Apr 29,2022 08:38:30
Latest reply:Apr 29,2022 08:38:30
2
0
174
The real-time tranwriting function occasionally fails to be transcribed.
AICC_SUPPORT
Created:Mar 23,2022 07:18:11
Latest reply:Mar 23,2022 07:18:11
0
0
178
[Common tool for secondary development] AgentDemo, a tool for commissioning the CC-Gateway interface
Shell_AICC
Created:Dec 16,2021 16:33:36
Latest reply:Dec 16,2021 16:33:36
0
0
243
AICC 8.16 Online Product Doc
Shell_AICC
Created:Dec 9,2021 23:33:51
Latest reply:Dec 9,2021 23:33:51
1
0
340
AICC Secondary Development Material
Shell_AICC
Created:Nov 29,2021 22:37:28
Latest reply:Nov 29,2021 22:37:28
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0
269
【AICC】CC-CMS Interface
Shell_AICC
Created:Nov 29,2021 21:39:39
Latest reply:Nov 29,2021 21:39:39
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0
340
OpenEye(AICC SoftPhone)
Shell_AICC
Created:Nov 12,2021 12:22:01
Latest reply:Nov 12,2021 12:22:01
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0
545
[FAQ] How to playback CTI Voice Recording file
Shell_AICC
Created:Nov 11,2021 21:37:49
Latest reply:Nov 11,2021 21:37:49
0
0
193
[FAQ] How is the process for generate reports different than the OOTB?
Shell_AICC
Created:Nov 11,2021 21:34:07
Latest reply:Nov 11,2021 21:34:07
0
0
184
[FAQ] integration with local network
Shell_AICC
Created:Nov 10,2021 23:24:09
Latest reply:Nov 10,2021 23:24:09
0
0
252
[FAQ] How to load the called numbers for outbound tasks
Shell_AICC
Created:Nov 10,2021 17:44:49
Latest reply:Nov 10,2021 17:44:49
0
0
191
[FAQ] iSales Outbound Support different caller numbers
Shell_AICC
Created:Nov 10,2021 17:34:33
Latest reply:Nov 10,2021 17:34:33
0
0
198
[FAQ] AICC ASR/TTS
Shell_AICC
Created:Nov 10,2021 13:31:07
Latest reply:Nov 10,2021 13:31:07
0
0
300
[FAQ] AICC Product Features -- Queue action
Shell_AICC
Created:Nov 10,2021 12:30:52
Latest reply:Nov 10,2021 12:30:52
1
0
207
[Notice][Important] AICC Issue POST Template
SunFlyingWest
Created:Nov 10,2021 09:36:00
Latest reply:Nov 10,2021 09:36:00
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0
245
