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Artificial Intelligent Contact Center
Artificial Intelligent Contact Center  Join Group
Artificial Intelligent Contact Center (AICC) provides you with an omni-channel (voice, text, and video) one-stop customer service platform for your customers. Going beyond what traditional call centers can provide, AICC features cutting-edge technologies, such as voice and semantic recognition, natural language processing, 5G video, and IoT.
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Mechanism for generating the CallId of the CTI
AICC_SUPPO...   Created:Apr 29,2022 08:38:30   Latest reply:Apr 29,2022 08:38:30  2  0  130
The real-time tranwriting function occasionally fails to be transcribed.
AICC_SUPPO...   Created:Mar 23,2022 07:18:11   Latest reply:Mar 23,2022 07:18:11  0  0  151
[Common tool for secondary development] AgentDemo, a tool for commissioning the CC-Gateway interface
Shell_AICC   Created:Dec 16,2021 16:33:36   Latest reply:Dec 16,2021 16:33:36  0  0  183
AICC 8.16 Online Product Doc
Shell_AICC   Created:Dec 9,2021 23:33:51   Latest reply:Dec 9,2021 23:33:51  1  0  251
AICC Function Architecture
Shell_AICC   Created:Dec 9,2021 23:29:58   Latest reply:Dec 9,2021 23:29:58  0  0  189
AICC Secondary Development Material
Shell_AICC   Created:Nov 29,2021 22:37:28   Latest reply:Nov 29,2021 22:37:28  0  0  223
【AICC】CC-CMS Interface
Shell_AICC   Created:Nov 29,2021 21:39:39   Latest reply:Nov 29,2021 21:39:39  0  0  274
OpenEye(AICC SoftPhone)
Shell_AICC   Created:Nov 12,2021 12:22:01   Latest reply:Nov 12,2021 12:22:01  1  0  423
[FAQ] How to playback CTI Voice Recording file
Shell_AICC   Created:Nov 11,2021 21:37:49   Latest reply:Nov 11,2021 21:37:49  0  0  148
[FAQ] How is the process for generate reports different than the OOTB?
Shell_AICC   Created:Nov 11,2021 21:34:07   Latest reply:Nov 11,2021 21:34:07  0  0  153
[FAQ] integration with local network
Shell_AICC   Created:Nov 10,2021 23:24:09   Latest reply:Nov 10,2021 23:24:09  0  0  213
[FAQ] How to load the called numbers for outbound tasks
Shell_AICC   Created:Nov 10,2021 17:44:49   Latest reply:Nov 10,2021 17:44:49  0  0  157
[FAQ] iSales Outbound Support different caller numbers
Shell_AICC   Created:Nov 10,2021 17:34:33   Latest reply:Nov 10,2021 17:34:33  0  0  163
[FAQ] AICC ASR/TTS
Shell_AICC   Created:Nov 10,2021 13:31:07   Latest reply:Nov 10,2021 13:31:07  0  0  217
[FAQ] AICC Product Features -- Queue action
Shell_AICC   Created:Nov 10,2021 12:30:52   Latest reply:Nov 10,2021 12:30:52  1  0  155
[Notice][Important] AICC Issue POST Template
SunFlyingW...   Created:Nov 10,2021 09:36:00   Latest reply:Nov 10,2021 09:36:00  0  0  207

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