Hello, everyone!
failure to go online is also called a registration failure. An ONU connected to a GPON port of an OLT fails to go online normally, but the queried Run stateof the ONU is displayed as offline by running the display ont info command on the OLT.
Context
Going online refers to a process that after being powered on, an ONU registers with an OLT and sets up a management channel with the OLT. An ONU can be managed by the OLT and be configured with services only after going online. You can check whether an ONU goes online by querying its Run state in the display ont info command output.
offline: Indicates that the ONU is offline, which means that the ONU does not exist for the OLT.
online: Indicates that the ONU is online.
NOTE:
You can also check whether an ONU goes online by observing its indicators. Indicator status varies with ONUs. For details, see the matched ONU manuals.
Location Method
When an ONU fails to go online, locate the fault based on the following fault symptoms and possible causes.
Fault Scope | Symptom | Possible Cause |
|---|---|---|
OLT | A single ONU or some ONUs connected to an OLT fail to go online. |
|
All the ONUs connected to a PON port of an OLT fail to go online. |
| |
All the ONUs connected to a board of an OLT fail to go online. |
| |
ODN | The PON port reports alarms described in ODN-Related Alarms, including:
| ODN failures are generally caused by large reflection and attenuation caused by improper optical components, design, or construction. For details, see .
|
ONU | A single ONU or some ONUs connected to an OLT fail to go online. |
|
NOTICE:
The parameters of the optical module in this topic comply with Class B+. Note that such parameters are slightly different from the parameters in Class C.
Thanks.

