This post underlines the fault collection knowledge on eDesk. Please read further down to find more details on the topic.
There are two ways to collect:
1. One-click acquisition:
In the event of equipment failure, through the use of one-click acquisition function, you can quickly, accurately and comprehensively collect fault-related information.
2. According to the phenomenon of collection:
In the event of failure of the equipment, the scene can be based on the phenomenon of failure to locate the initial fault type, according to the type of fault configure equipment acquisition strategy.
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