FAQs about Huawei Certifications - v1.0

Latest reply: Oct 15, 2019 06:54:46 497 5 1 0

This post highlights the FAQs about Huawei Certifications. Please find them below.


1. The process of applying for and obtaining a certificate


  • Certificate application


According to the latest certificate issuance policy, only the HCIE certificate needs to be applied for. Apply for a certificate within three working days after receiving the interview report. The link is as follows:


https://support.huawei.com/learning/NavigationAction!createNavi?navId=_42&lang=en


Once the user type has been selected, the user type cannot be modified. The selection of the type does not affect the certificate application.


  • The certificate to be applied for is not displayed when you apply for a certificate



a) Check whether the email has been applied for. If yes, visit My Huawei-Training Certification-My Certificate to download the e-Cert.


b) Check whether the email address is your exam email address. If not, associate the email address with the email address.


c) If you do not view the certificate to be applied for, ensure that all exams use the same email address and the email address has been associated with this account. Otherwise, the certificate cannot be obtained.


If you have any questions, please send the exam result report or the examinee number, exam email address, score registration number, exam date, and exam subject to the certification for processing.


  • Obtain the certificate


You do not need to apply for the HCIA/HCIP certificate. Download the certificate one day after the exam is complete. Download link:


https://support.huawei.com/enterprisemysupport/mysupport#click=mycertificates


Download the HCIE certificate. If you have applied for a certificate, download the certificate three working days after the certificate is applied for. Download link:


https://support.huawei.com/enterprisemysupport/mysupport#click=mycertificates


E-Cert: Since November 1, 2018, Huawei provides only e-Cert (except HCIE certification). Candidates who pass Huawei certification (except HCIE certification) can download the certificates one working day after completing the relevant exams. After the HCIE certification examinee completes the exam, the system generates an electronic certificate in three working days. You can download the e-Cert on the My Huawei -- Training Certification -- My Certificate page.


Paper certificate: The paper certificate needs 20 working days to be mailed overseas, so you can see the mail information in the following link.


https://support.huawei.com/enterprisemysupport/mysupport#click=mycertificates


If the post information is blank, it indicates that the certificate has not been sent (usually 20 working days). Please wait patiently. If you have any questions, please send an email to certification.


Querying and Downloading Certificate Information:


http://support.huawei.com/enterprisemysupport/mysupport#click=mycertificates


2. The certificate cannot be viewed 

a) For examinees who take the exam in Pearson VUE after November 1, 2018, Huawei ID is the unique ID of the examinee and will be automatically associated with all exam and certificate records of the examinee. You can directly view the exam and certificate records. You do not need to associate the email address. To view your Huawei certificate records, you need to associate your certificate information with your Huawei certificate record before November 1, 2018. For examinees who take the exam in Prometric, (note: For the HCIE written exam, HCIE lab exam, and interview exam, the email address must be the same. Otherwise, the candidate cannot apply for the certificate).


b) Ensure that all Huawei authentication records are associated with the same Huawei account. Otherwise, the certificate cannot be obtained.


c) If you have not solved your problem, please provide the exam result report or the examinee number, exam email address, score registration number, exam date and exam subject on the score report and send the information to the certification for processing.


3. Other certificates


  • How do I modify the exam/certificate email address of an examinee?


Provide the information about the bound email address, new email address, and exam result report, including the examinee number, score registration number, and exam subject, and send the information to the certification for processing.


  • When you associate my certificate with my score, the following message is displayed: The email address has been associated with another XXX account.


Method 1: If you need to change the bound account, the following message is displayed on the page: Indicates whether to unbind a new account. If this parameter is set to No, the system will send an activation email to your associated mailbox. After the activation confirmation, you can bind the new account.


Method 2: If you remember the account to be unbound, log in to the account to be unbound, Go to My Huawei-Training Certification-My Exam-Trainee Mailbox Management, select the mailbox to be unbound, click Unbind, and confirm the activation email.


After unbinding, you can associate mailboxes again. The procedure is the same as that described in.


http://support.huawei.com/enterprisemysupport/mysupport#click=myexaminations


  • When you associate my certificate with my score, the examinee forgets the Pearson VUE exam email or exam email.


If you forget the email that you used to make an exam on Pearson VUE, use your score report and new email address three working days after the exam to obtain your exam records, scores, and certificate records.


a) Log in to the system using the registered account or an existing account. Go to My Huawei-Training Certification-My Examinations-Associate Exam Records.


b) After you click Submit, the system will send an activation email to your new email address and click the activation email link to complete the association.


If the system displays a message indicating that the activation email is not received, you are advised to check whether the email is intercepted or placed in a junk email. Alternatively, replace the browser and try again.


If no activation email is found, provide your ID and password and send it to certification for processing.


  • Number of accounts bound to an exam result associated with an email address.


Only one account can be bound to an exam result association email address.


  • Search for the email address associated with the authentication certificate.


Please send the certificate number or the registration number in the Pearson VUE exam result report to certification for processing.


4. Certificate verification


Log in to the Huawei official website to verify the certificate:


https://support.huawei.com/learning/NavigationAction!createNavi?navId=_43&lang=en


Reminder: 


The examinee needs to enter the certificate number and the name on the certificate.


Huawei Certification Policy


1. The advanced relationship of Huawei Certifications


The mandatory advance requirement between HCIA and HCIP has been cancelled, so that the HCIA certificate is not mandatory before obtaining the HCIP certificate. However, it is recommended that examinees learn and get the certificate following the certification path.


Exam process: 


https://support.huawei.com/learning/NavigationAction!createNavi?navId=_40&lang=en


2. Reauthentication policy


  • Re-authentication method


Huawei’s Certification System includes three categories: ICT Architecture Certification, Platform and Service Certification, and ICT Vertical Certification.Before the certificate expires, you can use the following three methods to update the validity period of the certificate:


a) Participate and pass any exam of the current certification.


b) Participate and pass any exam of the higher level certification which from the same technical direction of the current certification.


c) Participate and pass any exam of the same or higher level certification which from the same technical domain of the current certification.


Recertification Information:


 https://support.huawei.com/learning/Certificate!toRecertification?lang=en


  • Certificate Extension Rule


Engineer, Senior Engineer Level Certificate (HCIA/HCIP) Extension: The certificate is re-authenticated within three years after the certificate is valid. The validity period of the certificate is updated from the date when the certificate is issued to three years.


Expert level certificate (HCIE) extension: If the certificate is re-authenticated within two years after the certificate expires, the validity period of the certificate is updated from the date when the certificate is issued to two years. If re-authentication is passed within one year after the buffer period expires, the certificate validity period is updated from the expiration date of the original certificate to two years.


  • Certificate validity period:



Reauthentication rules:


https://support.huawei.com/learning/Certificate!toRecertification?lang=en


3. HCIP–R&S(Fast Track) policy


To obtain the HCIP-R&S(Fast Track) certificate, you must have a certificate of the same level or higher as the Cisco / Juniper /H3C and pass the HCIP-R&S(Fast Track) test.


The following link is for reference only. Please provide the relevant certificate to certification three working days after the exam is passed. The certificate will be approved by you.


https://support.huawei.com/learning/NavigationAction!createNavi?navId=_40&lang=en


Other issues identified by Huawei


1. Forgot the login password of Huawei certification official website.


Please Contact E.support@huawei.com and HWSSO@huawei.com.


2. Questions about the authentication points


Please Contact HWSSO@huawei.com.


3. Exam vouchers


a) Voucher purchase


Purchase exam voucher from Pearson VUE authorized testing center.


b) Note on validity period of exam vouchers: Exam vouchers can only be used to register the exam within the validity period. You need to arrange the exam plan in advance and complete the exam within the validity period of the exam.


4. Questions about the certification badge.


Please Contact certificationFor problems related to the Acclaim platform, contact the Acclaim customer support team.


http://support.youracclaim.com


5. Associate channel engineers with organizations.


a) Channel engineers use their personal accounts to log in to Huawei's official website, and choose My Huawei - My Permission and -- Permission to apply for.


b) The organization administrator logs in to the Huawei certification official website, chooses My Huawei -- Administrator Menu, and approves the application.


6. For details about Huawei certifications, please click the following links:


Career certification: https://support.huawei.com/learning/NavigationAction!createNavi?navId=_31&lang=en


Exam process: https://support.huawei.com/learning/NavigationAction!createNavi?navId=_40&lang=en


Obtain the certificate: https://support.huawei.com/enterprisemysupport/mysupport?lang=en#click=mycertificates


Lab reservation: https://support.huawei.com/learning/NavigationAction!createNavi?navId=_62&lang=en


Interview reservation: https://support.huawei.com/learning/NavigationAction!createNavi?navId=_63&lang=en.

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Becky_2019
Moderator Created Aug 14, 2019 05:38:29 Helpful(0) Helpful(0)

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Created Oct 15, 2019 06:54:46 Helpful(0) Helpful(0)

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