FAQ of eA680 LTE CPE

Question1: What Do I Do If the Web UI Fails to Be Opened?

Problem Description: Can not visit the Web management page of eA680 through browser.

Solution:

Step 1 Check wheather the CPE is powered on.

Step 2 Check wheather the cables are not properly connected.

Step 3 Check wheather the IP address is entered correctly.

Step 4 If there is no problem after the above checks, try to restart the CPE from the near end.

Step 5 If the problem persists, please contact Huawei technical engineer.

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Question2: What Do I Do When Power Indicator Is Not Working?

Problem Description:Power indicator is not working

Solution:

Step 1 Check whether the PoE cable is correctly connected to the power. The power supply is provided if the Power indicator presents red light.

Step 2 Check whether the PoE power adapter meets the product specifications. NOTE:The PoE is powered by the PoE as the power adapter. 1. The minimum input voltage: 10 V

2. The maximum input voltage: 240 V

3. Rate output voltage or current: 54 V or 650 mA

4.Output voltage accuracy: 5%

5. Input or output cable connector: C8/RJ45-GE

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Question2: What Do I Do When the Data Service Is not Provided?

Problem Description: Data service is not provided

Solution:

Step 1 Check whether the CPE is powered. If the Power indicator presents red light, the power supply is provided.

Step 2 Check whether the SIM card is correctly installed.

Step 3 Confirm whether the CPE is connected to the network. Check whether the RSSI indicator is steady or blinking.

Step 4 If the problem persists, contact local service provider.

You are welcomed to visit our “Enterprise Wireless Information Center” for further document.
http://support.huawei.com/onlinetoolsweb/elte/Info_en.jsp