Failure to Specify a VDN for Querying Reports

Created: Mar 2, 2016 12:24:37Latest reply: Mar 3, 2016 03:40:40 1665 1 0 0 0

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A report query user, for example, viewer, cannot specify a virtual directory number (VDN) when querying reports.

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Ravger Created Mar 3, 2016 03:40:40

Step 1 Log in to the eSpace BIR system as the admin user.
Step 2 Click Report in the menu bar.
Step 3 In the Report Template area on the left, choose eSpace Report > Configuration Report > User Privilege Info.
Step 4 On the User Privilege Info tab page that is displayed, assign the report query right to the user.
Step 5 If the fault still persists, obtain help through the channels described in Help Channels.

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Failure to Specify a VDN for Querying Reports

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