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Failure to Play Live Video on the Web Page

Latest reply: Jan 10, 2019 07:19:19 274 1 0 0 0

Checking Whether Parameter Settings Are Correct

  1. Log in to the camera web page as the admin user.

    NOTE:
    The default user name and password are admin and HuaWei123 respectively.

  2. Choose Settings > Channel Configuration > Video & Audio Streaming Parameters.
  3. View the value of Frame rate. Ensure that the frame rate matches the local mains frequency.

    If the frame rate does not match the local mains frequency, adjust the frame rate based on the site requirements and go to the next step.

    NOTE:
    • If the local mains frequency is 50 Hz, set the frame rate to 25 or 20.
    • If the local mains frequency is 60 Hz, set the frame rate to 30 or 15.

  4. Choose Settings > Channel Configuration > Video & Audio Streaming Parameters.
  5. On the left of the page, set Stream type to Primary stream.
  6. Set Resolution to a value lower than 1080P.
  7. Check whether the fault is rectified.

    • If yes, no further action is required.
    • If yes, go to the next step.


make sure you are using recommended browser also and you must download the VLC player on your PC and that you are suing the recommended features for the PC
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