Possible Cause

Solution

1. Log in to the server as the admin user and run the su - root command to switch to the root user.
2. Run the cat /home/ivs_omu/bin/IP.xml command to view configuration file information.

   <?xml version="1.0" encoding="UTF-8" ?>
   <Content>
        <MEDIAIP>192.168.2.101<MEDIAIP>
        <SIGNALIP>192.168.0.10</SIGNALIP>
   </Content>

3. Check whether the service IP address displayed in 2 is correct.
   • If no, go to the next step.

4. Correct the IP address in the configuration file.
   1. Run the vi /home/ivs_omu/bin/IP.xml command.
   2. Press I to make the file editable.
   3. Correct the service IP address.
   4. Press Esc.
   5. Run the :wq command to save the setting and exit.

5. Log in to the OMU portal of the server and choose Local Configuration > Server Configuration.
6. Click Edit, set Business IP to the correct service IP address, and click Save.