Failure to Display the Server IP Address on the OMU Portal

Symptom

Log in to the OMU portal of the server, choose Local Configuration > Server Configuration, and view the server IP address on the page that is displayed. The server IP address is not displayed, as shown in Figure 1.

Figure 1 Failure to display the server IP address

Possible Cause

The server IP address has been changed on the server using commands, causing the failure to update the configuration file or failure to make the configuration take effect. Consequently, the IP address cannot be displayed.

Solution

1. Log in to the server as the admin user and run the su - root command to switch to the root user.
2. Run the cat /home/ivs_omu/bin/IP.xml command to view configuration file information.

   <?xml version="1.0" encoding="UTF-8" ?> 
   <Content> 
        <MEDIAIP>192.168.2.101<MEDIAIP> 
        <SIGNALIP>192.168.0.10</SIGNALIP> 
   </Content>

    NOTE:

   In the preceding information, MEDIAIP indicates the NAT IP address of the server, and SIGNALIP indicates the service IP address of the server.

3. Check whether the service IP address displayed in 2 is correct.
   • If yes, contact Huawei technical support engineers.
   • If no, go to the next step.

4. Correct the IP address in the configuration file.
   1. Run the vi /home/ivs_omu/bin/IP.xml command.
   2. Press I to make the file editable.
   3. Correct the service IP address.
   4. Press Esc.
   5. Run the :wq command to save the setting and exit.

5. Log in to the OMU portal of the server and choose Local Configuration > Server Configuration.
6. Click Edit, set Business IP to the correct service IP address, and click Save.
7. Check whether the fault is rectified.

   If the fault is rectified, no further action is required. If the fault persists, contact Huawei technical support engineers.