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Failure to Change the Input Mode When a Teller Remotely Controls a VTM

Latest reply: Jun 3, 2018 11:57:57 1582 2 0 0 0

When remotely controlling a VTM, a teller fails to use Ctrl+Shift+Space to change the input mode.

Step 1 Verify that different shortcut keys are configured on the PC and VTM for changing the input mode. Ensure that Ctrl+Shift+Space is not configured as shortcut keys for changing the input mode on the PC.
Step 2 Ensure that the input mode on the PC is set to English.
Step 3 Check whether the fault is rectified.
If the fault is rectified, the troubleshooting ends.
If the fault persists, contact Huawei technical support

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Posted by iceberg.mcmann at 2016-03-20 17:17 Step 1 Verify that different shortcut keys are configured on the PC and VTM for changing the input m ...
good
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