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Failed to use Red Apple k...

Failed to use Red Apple keyboard to play and switch live video on IVS Client

Created: Aug 25, 2020 09:01:30Latest reply: Aug 26, 2020 10:51:02 921 4 0 0 0
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Hi, all!

Have a nice day to you!

I cannot use the Red Apple keyboard to play and switch live video on IVS Client, why?

Who has tried playing live video using the Red Apple keyboard?

Can anyone help me?

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Hey,girl
Created Aug 26, 2020 10:51:02

Posted by Jacob2 at 2020-08-25 09:11 Please note:CloudVCN V100R003C10SPC230DEC6108: V100R002C30SPC205NKBD5100K V3.04.0006
Hi, dear!
Have a nice day to you!
We tested in the lab and checked the test results that playing and switching live video on IVS Client, as well as switching TV wall through NKBD5100K keyboard were not supported.
Best wishes!
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Hey,girl
Hey,girl Created Aug 25, 2020 09:03:30

Hi, Jocob2!
Have a nice day to you!
Please confirm the product model and version information, thanks!
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Jacob2
Jacob2 Created Aug 25, 2020 09:11:48

Posted by Hey,girl at 2020-08-25 09:03 Hi, Jocob2!Have a nice day to you!Please confirm the product model and version information, thanks!
Please note:
CloudVCN V100R003C10SPC230
DEC6108: V100R002C30SPC205
NKBD5100K V3.04.0006
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4#
Unicef
Unicef MVE Created Aug 25, 2020 09:12:32

Hi user!

Ensure that the cameras are online. To check the camera state, double-click Devices under Users and Devices on the left of the Workspace tab page and click the Local Domain tab.

Ensure that the network keyboard is connected to the VCN.
Thanks!
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5#
Hey,girl
Hey,girl Created Aug 26, 2020 10:51:02

Posted by Jacob2 at 2020-08-25 09:11 Please note:CloudVCN V100R003C10SPC230DEC6108: V100R002C30SPC205NKBD5100K V3.04.0006
Hi, dear!
Have a nice day to you!
We tested in the lab and checked the test results that playing and switching live video on IVS Client, as well as switching TV wall through NKBD5100K keyboard were not supported.
Best wishes!
View more
  • x
  • convention：
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