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Failed to upgrade the sto...

Failed to upgrade the storage Dorado 5000 v3

Created: Sep 29, 2020 13:58:44Latest reply: Sep 29, 2020 14:06:59 637 4 0 0 0
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Dear Admin,


I failed to upgrade the storage Dorado 5000 v3. What can I do?


oceanstor upgrade

Thanks a lot.


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little_fish
Admin Created Sep 29, 2020 14:06:59

Hi Lucas,


SmartKit check hot patch failed.


This problem caused by the current storage hot patch version not meet the SmartKit requirement. To reduce upgrade risks, they must install the hotpatch “V300R001C01SPH170” before the upgrade

Thank you.


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little_fish
little_fish Admin Created Sep 29, 2020 14:00:25

Dear,
What's the current version? Thanks.
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3#
Unicef
Unicef MVE Created Sep 29, 2020 14:03:36

Hi friend! hope below can help:

Impact on the System:
The management module failed to connect to the system.
Possible Causes:
The management module firmware upgrade process is abnormal.
Procedure:
Collect related information and contact technical support engineers.

Thanks!
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Lucas_Zhao
Lucas_Zhao Created Sep 29, 2020 14:04:01

Hi, it's V300R001C01SPC100.
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5#
little_fish
little_fish Admin Created Sep 29, 2020 14:06:59

Hi Lucas,


SmartKit check hot patch failed.


This problem caused by the current storage hot patch version not meet the SmartKit requirement. To reduce upgrade risks, they must install the hotpatch “V300R001C01SPH170” before the upgrade

Thank you.


View more
  • x
  • convention：
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