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Failed to register the TE...

Failed to register the TE30.

Created: May 24, 2019 11:51:58Latest reply: May 24, 2019 12:52:52 260 5 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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The TE30 sends registration messages to the Gatekeeper but are rejected.

the error is displayed as below:

195041ips5pslo187xbbbz.png?log-1.png

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Hey,girl
Created May 24, 2019 12:25:26

Posted by Masss at 2019-05-24 12:09[CET]2019-05-24 12:09.1101981144254 is valid user on radius server: false[CET]2019-05-24 12:09 ...

According to the logs, I suggest you check the authentication information (username / password).
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Hey,girl
Hey,girl Created May 24, 2019 11:53:41

hi,Masss
It's a great honor to solve the problem for you
form the logs i can see the device is rejected.
can you please show me the logs on the GK side?
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3#
Ava
Ava Created May 24, 2019 12:09:33

[CET]2019-03-21 23:49.1101981144254 is valid user on radius server: false

[CET]2019-03-21 23:49.111RAS H225_RegistrationRequest rejected, securitytokens is invalid.
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Ava
Ava Created May 24, 2019 12:10:21 (0) (0)
@Hey,girl  
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4#
Hey,girl
Hey,girl Created May 24, 2019 12:25:26

Posted by Masss at 2019-05-24 12:09[CET]2019-05-24 12:09.1101981144254 is valid user on radius server: false[CET]2019-05-24 12:09 ...

According to the logs, I suggest you check the authentication information (username / password).
View more
  • x
  • convention：
(0) (0)
5#
Ava
Ava Created May 24, 2019 12:52:52

Thank you, dear
it's really a problem here
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