Failed to ping gateway

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The virtual machine port and the physical network port use the same MAC address. In this case, the Ping gateway fails.


The MAC address for the VM network of the storage system is the same as that of the physical network port.

Run the following command to query the MAC address that has been added to the VM port:

show virtual_machine port


Run the following command to query the MAC address of the physical network port:

show port general


If the two MAC addresses are the same, the gateway cannot be pinged.

Delete the logical port of the VM and add a port. When adding the port, add an unused MAC address (user-defined) in the same subnet. In the following example, the MAC address is 9c:37:f4:92:01:ff, which is different from the MAC address of the physical network port.


On the VM, configure an IP address and ping the gateway to ensure normal network connection.


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