Failed to log in to the web interface of the VP98 series MCU

Hello, I will share with you how to deal with the problem that logging in to the web interface of the VP98 series MCU fails.

Symptom

Failed to log in to the web interface of the VP98 series MCU

Fault Locating

1. Ensure that network ports 1 and 3 of the server are properly connected to the switch.

2. Connect the PC to the management port of the server. Log in to the iBMC and choose Information > System Information > Network > Port Properties Connection to check the connection.
   

   Ensure that the PC that logs in to the VP98 series MCU web interface can properly connect to the switch.
   

   Connect the PC to the switch using a network cable and stop the services of other network ports on the PC. Stop the firewall service and change the IP address of the PC to be in the same network segment as the VP98 series MCU. Run the ping IP addresses of other PCs connected to the switch command on the PC to check whether the network service is normal.
   

3. Log in to the iBMC remote control page and check whether the network service is normal.
   

   1. Log in to the iBMC and choose Remote Control > HTML5 Integrated Remote Console.
      

   2. Enter the user name and password as prompted to log in to the operating system.
      

   3. Run the systemctl status network command.
      

      If the current network is abnormal, check whether the current IP address is occupied.
      

4. View the network configuration of the VP98 series MCU.
   

   1. Run the ifconfig command to check the current IP address.
      

   2. Run the route -n command to check the gateway of the current network.
      

5. Ensure that the network communication between the PC and the VP98 series MCU is normal.
   

• On the VP98 series MCU, run the ping IP address of the PC command.
  

• On the PC, run the ping bond0 IP address of the VP98 series MCU command.
  

• On the PC, run the ping bond1 IP address of the VP98 series MCU command.
  

  If the communication between the VP98 series MCU and the PC is abnormal, go to 6.
  

  If the communication between the PC and the VP98 series MCU is abnormal, go to 7.
  

  If the communication between the PC and the VP98 series MCU is normal, go to 8.
  

 6. Check whether the network IP address, subnet mask, and gateway of the VP98 series MCU are correctly configured.

 7.Check whether the route settings of the VP98 series MCU are correct.

    Run the cat /etc/sysconfig/network-scripts/route-bond0 and cat /etc/sysconfig/network-scripts/route-bond1 commands on the VP98 series MCU. If the route does not match the gateway, modify the route, and run the service network restart command to restart the network adapter.

 8. Check whether you can log in to the VP98 series MCU web interface.

     Run the /etc/init.d/CloudMCUService status command on the VP98 series MCU to check whether the CloudMCU service is normal.

     If the service is abnormal, contact Huawei technical support.

This is my solution, how about yours? Go ahead and share it with us!