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Failed to log in to the O...

Failed to log in to the OMU portal

Created: Aug 13, 2020 01:25:38Latest reply: Aug 13, 2020 01:38:50 552 5 0 0 0
  HiCoins as reward： 0 (problem unresolved)
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Hello, Community!

Good day to you!

My OMU portal cannot be opened, can you help me to troubleshoot it?

Thanks!

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Hey,girl
Created Aug 13, 2020 01:38:50

Posted by user_3664430 at 2020-08-13 01:32 Yes, I can!

Hello, dear!

Please check the following tips and feedback to me.

  • Check whether the 8443 port is enabled.

  • Log in to the VCN server, and run the ps -ef|grep omu/omuportal command to check whether the omu/omuportal services status is ok.

  • Check the IE browser settings to confirm if there is a proxy server.

I am waiting for your feedback!

Best wishes!

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user_3664430
user_3664430 Created Aug 13, 2020 03:37:58 (0) (0)
How to disenable the proxy?  
Hey,girl
Hey,girl Reply user_3664430  Created Aug 13, 2020 03:41:30 (0) (0)
1. Open the IE and choose Tools > InternetOptions.
2. On the Connections tab page, click LAN Settings.
3. Select Skip Proxy Server with Local Address.
4. Refresh the IE.  
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Hey,girl
Hey,girl Created Aug 13, 2020 01:26:43

Hi, dear!
Can you ping the OMU portal?
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  • convention：
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user_3664430
user_3664430 Created Aug 13, 2020 01:32:00

Posted by Hey,girl at 2020-08-13 01:26 Hi, dear!Can you ping the OMU portal?
Yes, I can!
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4#
Hey,girl
Hey,girl Created Aug 13, 2020 01:38:50

Posted by user_3664430 at 2020-08-13 01:32 Yes, I can!

Hello, dear!

Please check the following tips and feedback to me.

  • Check whether the 8443 port is enabled.

  • Log in to the VCN server, and run the ps -ef|grep omu/omuportal command to check whether the omu/omuportal services status is ok.

  • Check the IE browser settings to confirm if there is a proxy server.

I am waiting for your feedback!

Best wishes!

View more
  • x
  • convention：

user_3664430
user_3664430 Created Aug 13, 2020 03:37:58 (0) (0)
How to disenable the proxy?  
Hey,girl
Hey,girl Reply user_3664430  Created Aug 13, 2020 03:41:30 (0) (0)
1. Open the IE and choose Tools > InternetOptions.
2. On the Connections tab page, click LAN Settings.
3. Select Skip Proxy Server with Local Address.
4. Refresh the IE.  
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