Hello, everyone!
Today, I'd like to share a case with you.
During U2000 installation, in the "Configure Database" step, appears error "Failed to connect to the SQL Server by running the isql command. Check that the environment variable of the SQL Server is correct", so this topic is explaining how to solve this error.
Solution:
1. During U2000 installation, in the "Configuration DataBase" step, can appear next error:
2. This Error is so common in OS Windows 7. this is because there are some files missing in directories, mainly "isql.rll" and "isql.exe" files.
3. Please go to path C:/Program Files /Microsoft SQL Server/100/Tools/Binn/Resources/1033 and confirm "isql.rll" file exist.
4. Go to path C:/Program Files /Microsoft SQL Server/100/Tools/Binn and confirm "isql.exe" file exists.
5. If any file is missing please download again the U2000 from the support Huawei page or from the installation DVD.
6 After confirm this files exist, run file "manual_clean_sqlserver" stored in D:/oss/engr/engineering/scritp. And then restart the computer.
7. Before try again U2000 installation, you can run the command "isql" in the CMD window.. If the command is not recognized, like next print, then you must confirm again "isql" files are incorrect directories:
8. Execute "isql" command in the CMD window, it shows a message with "Error:" like next, then you must be able to install U2000. It must work without problems.
Root Cause:
Some files like "isql.rll" and "isql.exe" are missing.
Suggestions:
- This procedure troubleshooting is for Windows 7 computers.
-Long into the computer as an Administrator user in order to have all rights and privileges.
-When trying to install U2000 please run the "install" file as administrator.
-If any file is missing please download again the U2000 from the support Huawei page or from the installation DVD.
Thanks.
