Hey there!
1. Use WinSCP to log in to the Manager management VM as user workspace.
2. Copy the tomcat.jks and wmcert.p12 files in the /opt/Workspace/SecAs/conf/keystore
directory to a local computer.
3. Open the RESTClient tool.
In the URL address bar, enter https://The floating IP address of LB:7331/services/v1/
system/jobs/job ID of the alarm/status.
For example, the LB floating IP address is 127.0.0.1 and the alarm jobId is 00000000567e4deb85000a.
4. Enter https://127.0.0.1:7331/services/v1/system/jobs/.
00000000567e4deb85000a/status.
5. On the Method tab page, choose PUT.
6. On the Header tab page, enter the following parameters and click.
l Key: Content-Type
l Value: application/json
7. On the Body tab page, click the drop-down list, choose String bod and click. The Body Content-type dialog box is displayed.
8. Configure the following parameters:
l Content-type: application/json
l Charset: UTF-8
9. Click OK.
10. In the text box, enter the following parameter in the JSON format:
{}
Workspace
Troubleshooting 3 Troubleshooting
Issue 01 (2019-05-09) Copyright © Huawei Technologies Co., Ltd. 13
11. On the SSL tab page, select Trust self-signed certificate? and set the Hostname verifier to Allow All.
12. On the SSL tab page, click Truststore/Keystore to add the Truststore and Keystore files and enter the corresponding passwords.
13. Click on the right-hand side of the URL address bar to retry the task.
If the result contains the following information, the operation is successful. The failed desktop
creation tasks will continue after about 2 minutes.
{"resulTCode":0}
