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Failed to add new ONTs to...

Failed to add new ONTs to eSight

Created: Aug 20, 2020 06:33:14Latest reply: Aug 20, 2020 06:36:16 229 1 0 0 0
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Hi, sir!

I meet a problem.

I want to configure the ONT service through eSight. However, when a user adds an ONT to the SmartAX MA5608T on eSight, a failure message is displayed.

Can you tell me what to do?

Thank you!

eSight

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Chenxintao
Admin Created Aug 20, 2020 06:36:16

Hello, friend!


The possible cause is that the BCM is faulty and the eSight of the earlier version cannot be upgraded. 


You are advised to contact local engineers to assist the customer in reinstalling the new eSight type and installing EulerOS and GaussDB.Prepare the software and reinstall eSight.


Website:http://support.huawei.com/hedex/hdx.do?docid=EDOC1100107092&lang=en&idPath=8221819.7C8221821|8221823|9184477


Thanks!

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Chenxintao
Chenxintao Admin Created Aug 20, 2020 06:36:16

Hello, friend!


The possible cause is that the BCM is faulty and the eSight of the earlier version cannot be upgraded. 


You are advised to contact local engineers to assist the customer in reinstalling the new eSight type and installing EulerOS and GaussDB.Prepare the software and reinstall eSight.


Website:http://support.huawei.com/hedex/hdx.do?docid=EDOC1100107092&lang=en&idPath=8221819.7C8221821|8221823|9184477


Thanks!

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  • convention：
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