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factory reset my router and password is different from on the sticker at the bottom

Created: Mar 9, 2021 21:00:28Latest reply: Mar 10, 2021 00:47:36 396 4 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

so basically i was repairing my moms laptop,got it back working but then it wouldnt connect to the internet,something wrong with DNS server and then i looked through the settings on the router page,couldnt fix it,so i factory reset my router,and now i am screwed,i can only use internet with ethernet since it doesn't need a password,but my family also needs to use it,need help quick,(the password isnt the wifi key that is printed on the sticker on the bottom of the router)

Featured Answers
Chenxintao
Admin Created Mar 10, 2021 00:47:36

Hello, friend!


B525s-23a is a consumer product.


As described in your question, the B525s-23a does not require a password to log in to the device web after reset to defaults.


Because the device is a preconfigured network device with a SIM card, reinsert the SIM card after the device is reset to restore the network.


Thanks!


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Recommended answer

Paola
Created Mar 9, 2021 21:55:09

Dear User


This site supports business devices such as servers, storage, network devices, etc.


For problems related to Huawei consumer products (i.e. mobile phones and tablets), please visit the following link which will provide you with all the information you need to get help:


HUAWEI FOR SUPPORT AND SERVICE


Also you can check the manual on the next link:


Huawei router B525


Regards!

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All Answers
Hi user!

We appreciate your question, we will give you a feedback shortly.

Can you give us more details abut your router? like the complete model.

Regards.
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the model is b525s-23a
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Dear User


This site supports business devices such as servers, storage, network devices, etc.


For problems related to Huawei consumer products (i.e. mobile phones and tablets), please visit the following link which will provide you with all the information you need to get help:


HUAWEI FOR SUPPORT AND SERVICE


Also you can check the manual on the next link:


Huawei router B525


Regards!

View more
  • x
  • convention:

Hello, friend!


B525s-23a is a consumer product.


As described in your question, the B525s-23a does not require a password to log in to the device web after reset to defaults.


Because the device is a preconfigured network device with a SIM card, reinsert the SIM card after the device is reset to restore the network.


Thanks!


View more
  • x
  • convention:

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