hi lxk, based on the product documentation: you can obtain Client Package.zip from the CD-ROM delivered with the VCN3000.
Visit http://enterprise.huawei.com,choose Support > Video Surveillance > Video Surveillance Platforms > eSpace VCN3000. Click the Downloads tab, choose V100R002 > V100R002C10 , download the Client Package.zip package.
NOTE:
The VCN3000 client software is stored in the DVD2 drive. The storage path is \VCN_V100R002C10_Preinstall\HW_IVS_Client.exe.
By default, you obtain the HW_IVS_Client.exe package from DVD drive for restoring VCN3000. If the DVD-ROM is lost or the software version is not the latest, download the latest version at http://enterprise.huawei.com.
I have checked in our VCN3000 and i cannot see the same file
So the only way is as mentioned above.
This post was last edited by Mary_UCC at 2018-09-25 12:09.