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ESpaceMediaTeller.html Page Does Not Ring After Receiving a Call from the ESpace

Latest reply: Apr 5, 2016 14:15:29 1614 1 0 0 0

User A opens the ESpaceMediaTerminal.html page and successfully logs in to a VTM. User B opens the ESpaceMediaTeller.html page and successfully logs in to a VTA. On the ESpaceMediaTerminal.html page, user A enters the access code, selects 0-audio, and clicks Call to initiate a call. The ESpaceMediaTeller.html page does not ring and directly enters the unready state. The ESpaceMediaTerminal.html page then releases the call. 

Step 1 Contact the live network administrator to configure the router to support NAT traversal.
Step 2 Contact the live network administrator to enable the network port through which the VTM/VTA communicates with the unified gateway. For the detailed port numbers, see the communication matrix of the actually deployed unified gateway.

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