eSpace Desktop cannot login

Hi User,

Procedure

1. Double-click the eSpace Desktop application icon .

   
   

   The eSpace Desktop login dialog box is displayed.

   
   

2. In the lower right corner of the login dialog box, click  and choose Server Address.

   
   

   A dialog box shown in Figure 2-2 is displayed.

   Figure 2-2 Setting the server address
   

   
   

3. Set server parameters.

   
   

• Using no proxy

  Click Intranet or Extranet. On the Intranet or Extranet tab page, set the server address (IP address or domain name) and port number, as shown in

  Figure 2-3.

  Figure 2-3 Using no proxy
  

   NOTE:

  Ask your administrator for the IP address and domain name of the corresponding server.The port number is 8011.

• Manually entering proxy information

  Click Intranet or Extranet. On the Intranet or Extranet tab page, set the server address (IP address or domain name) and port number, select Use proxy, and set the IP address, port number, account, and password of the proxy server, as shown in Figure 2-4.

   NOTE:

  Ask your administrator for the IP address, port number, account, and password of the proxy server.

  Figure 2-4 Manually entering proxy information
  

• Obtaining proxy information from the browser

  Click Intranet or Extranet. On the Intranet or Extranet tab page, set the server address (IP address or domain name) and port number, select Use proxy and Obtain proxy from the browser, and set the account and password of the proxy server, as shown in Figure 2-5. When you select Obtain proxy from the browser, the IP address and port number are automatically obtained from the browser and cannot be edited.

  Figure 2-5 Obtaining proxy information from the browser
  

Hope this answer will help you.

https://support.huawei.com/enterprise/en/doc/EDOC1000184329/d3397423/how-can-i-log-in-to-espace-desktop

Hi, Sreejesh!
Have a good day!
Please clear the eSpace Desktop version, eSpace Desktop V300R001C50SPC900 is required for the V6 version.
Thanks!

Can you describe the error information in detail?

And check the following tips:

• whether the UC function has been enabled for the account.

• whether the account and password are correct.

• Is the eSpace Desktop installed at extranet?

• Try to restart the eServer service and log in again. 

Waiting for your feedback!