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Error when trying to load new ONT software into the OLT

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 Issue Description


I am trying to load new ONT software onto the OLT, the ONT type is HG8240H, the software I am trying to upload to the olt is: HG8240HV300R017C10SPC155_common_all.bin the
file size is 21.421 KB

When issueing the following instructing uploading starts but generates an error:

OONO_Gouda_Bunker_OLT01#load file tftp 10.10.1.2 HG8240HV300R017C10SPC155_common_all.bin
Whether to start loading? (y/n)[n]:y

Info: Standby board is abnormal, and command of loading for standby board is  impossible

Load(backup,duplicate,...) begins, please wait and notice the rate of progress  Any operation such as reboot or switchover will cause failure and unpredictable result


 The loading starts

PARAMETERS :FrameID: 0, SlotID: 6, Position: -1, Load type: User file, Load


Object: Active control board


The error message I receive is the following:


OONO_Gouda_Bunker_OLT01#The loading fails


PARAMETERS :FrameID: 0, SlotID: 6, Position: -1, Load type: User file, Load


Object: Active control board, Failure cause: The file to be loaded is too long


Other (smaller) ONT software packages loaded without problems.



 Solution

We checked the result of the command : huawei(diagnose)%%display flash state active.

flash:

FLASH VFS total size: 253952(K)
FLASH VFS idle size: 49723(K)

Root cause:

The space on the flash card in not enough.

Solutions:

You will need to load a firmware on OLT every time they add an ONT, so one day OLT flash will be fully occupied. Therefore, the following methods are recommended:

1. It is recommended that customers use the” file-server auto-load ont-file” command to configure the path of ONT loading files to an FTP server. In this way, ONT can be loaded through FTP server, and there is no need to manually load ONT firmware onto OLT.

2. Load the software using U2000

3. Delete some unnecessary files form the flash memory using the command : "file delete".

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