Error Code 28104011 Displayed During VM Login from the WI After the Upgrade

Step 1     Open your browser, enter http://Service plane IP address of the active ITA server:8081 to log in to FusionAccess.

                               Step 2     On the FusionAccess portal, choose Desktop > All VMs.

The All VMs page is displayed.

                               Step 3     Enter the information about a VM whose registration fails due to SK inconsistency in search criteria, and click Query.

The search result is displayed.

                               Step 4     Select one or multiple VMs whose authentication IDs are to be updated in the VM list, click Advance Function, and choose Update Certification Logo from the drop-down list.

                               Step 5     Click OK in the confirmation dialog box is displayed.

                               Step 6     Click Confirm in the success dialog box is displayed.

                               Step 7     Choose Task to view the task execution status.

The task is executed successfully when its state changes to Success.

                               Step 8     Start the VM and check whether the VM is registered.

l   If yes, no further action is required.

l   If no, contact Huawei technical support.