Error Code 109100019 Is Displayed When a User Logs In to the IVS C/S Client
Symptom
The server can successfully ping the IVS C/S client. However, error code 109100019 is displayed when a user logs in to the IVS C/S client.
Possible Cause
The space of the root directory is full.
Solution
- Log in to the server as the admin user and run the su - root command to switch to the root user.
- Run the df –h command to check the root directory space usage, as shown in Figure 1.Figure 1 Root directory space usage
- If the space usage is less than or equal to 99%, contact Huawei technical support engineers.
- If the space usage is greater than 99%, go to the next step.
- Go to the root directory and run the du -h --max-depth=1 command to check for large files and folders.
- Repeat 3.
- If the large files are not log files, contact Huawei technical support engineers.
- If the large files are log files, run the rm log file name command to delete some files, and restart the server. Then go to the next step.
- Check whether the fault is rectified.
If the fault is rectified, no further action is required. If the fault persists, contact Huawei technical support engineers.
