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'Error:Basic license is not active' on an NE40E-M2

Latest reply: Feb 22, 2019 06:00:46 3092 2 2 0 0

Hi there, guys!


This post explains how to tackle the 'Error:Basic license is not active' on an NE40E-M2. Please see more details as you read further down.


Huawei NE40E-M2


ISSUE DESCRIPTION


A client presented an issue when trying to add interfaces to an eth-trunk. The console displayed the following error:


Error: The basic license is not active.


After checking the configuration client was able to create the eth-trunk and configure it just fine, the problem only presented itself when trying to add an interface to the trunk. Clients license supported all basic features and additionally he had purchased the M2 Series Aggregation Scenario License. The eth-trunk falls under the category of a basic feature which does not need any special licensing, as stated in the official documentation.


042104xxpswi0axxqa2xkn.png?image.png


TROUBLESHOOTING


So the problem was not related to licensing. Upon further review, we noticed that the client had the following speeds on several interfaces:


042252h1ewnwn3s7n3apni.png?image.png


display interface 100GE0/3/0

042404uz8p9295186um1fc.png?image.png


Even if clearly stated (100GE), the interface presented a lower speed than the actual speed (100M). The client reported that the only interfaces he was able to add to an eth-trunk were displayed with a 1G Port BW.


075409fi9gdi62le9d0dgq.png?image.png


This led us to find the command active port-basic which states the following:


075707rasuxg1klklljg1e.png?image.png


After running the command on the specified slot and ports, the client was able to add interfaces to eth-trunks. Please be aware that is not the only feature that could be limited by a similar command. Please take a look at the following documentation.


Function

License Need

port-aggregation

Port aggregation license

https://support.huawei.com/hedex/hdx.do?lib=EDOC110004234531180AHE&docid=EDOC1100042345&lang=en&v=05&tocLib=EDOC110004234531180AHE&tocV=05&id=active_port-aggregation&tocURL=resources%2fsoftware%2fnev8r10%5fvrpv8r16%2fuser%2fne%2factive%5fport%2daggregation%2ehtml&p=t&fe=1&ui=3&keyword=aggreg&keyword=port&keyword=licens&text=active%252B%25253Cb%25253Eport%25253C%25252Fb%25253E-%25253Cb%25253Eaggregation%25253C%25252Fb%25253E  

port-basic

Port basic license

https://support.huawei.com/hedex/hdx.do?lib=EDOC110004234531180AHE&docid=EDOC1100042345&lang=en&v=05&tocLib=EDOC110004234531180AHE&tocV=05&id=active_port-aggregation&tocURL=resources%2fsoftware%2fnev8r10%5fvrpv8r16%2fuser%2fne%2factive%5fport%2daggregation%2ehtml&p=t&fe=1&ui=3&keyword=aggreg&keyword=port&keyword=licens&text=active%252B%25253Cb%25253Eport%25253C%25252Fb%25253E-%25253Cb%25253Eaggregation%25253C%25252Fb%25253E  

port-flexe

Port flexe license

https://support.huawei.com/hedex/hdx.do?lib=EDOC110004234531180AHE&docid=EDOC1100042345&lang=en&v=05&tocLib=EDOC110004234531180AHE&tocV=05&id=active_port-flexe&tocURL=resources%2fsoftware%2fnev8r10%5fvrpv8r16%2fuser%2fne%2factive%5fport%2dflexe%2ehtml&p=t&fe=1&ui=3&keyword=port&keyword=licens&keyword=flex&text=active%252B%25253Cb%25253Eport%25253C%25252Fb%25253E-%25253Cb%25253Eflexe%25253C%25252Fb%25253E  

port-l3vpn-evpn

Port l3vpn&evpn license

https://support.huawei.com/hedex/hdx.do?lib=EDOC110004234531180AHE&docid=EDOC1100042345&lang=en&v=05&tocLib=EDOC110004234531180AHE&tocV=05&id=active_port-l3vpn-evpn&tocURL=resources%2fsoftware%2fnev8r10%5fvrpv8r16%2fuser%2fne%2factive%5fport%2dl3vpn%2devpn%2ehtml&p=t&fe=1&ui=3&keyword=port&keyword=licens&keyword=l3vpn&text=active%252B%25253Cb%25253Eport%25253C%25252Fb%25253E-%25253Cb%25253El3vpn%25253C%25252Fb%25253E-evpn  

port-macsec

Port macsec license

https://support.huawei.com/hedex/hdx.do?lib=EDOC110004234531180AHE&docid=EDOC1100042345&lang=en&v=05&tocLib=EDOC110004234531180AHE&tocV=05&id=active_port-macsec&tocURL=resources%2fsoftware%2fnev8r10%5fvrpv8r16%2fuser%2fne%2factive%5fport%2dmacsec%2ehtml&p=t&fe=1&ui=3&keyword=port&keyword=licens&keyword=macsec&text=active%252B%25253Cb%25253Eport%25253C%25252Fb%25253E-%25253Cb%25253Emacsec%25253C%25252Fb%25253E  

port-peering

Port peering license

https://support.huawei.com/hedex/hdx.do?lib=EDOC110004234531180AHE&docid=EDOC1100042345&lang=en&v=05&tocLib=EDOC110004234531180AHE&tocV=05&id=active_port-peering&tocURL=resources%2fsoftware%2fnev8r10%5fvrpv8r16%2fuser%2fne%2factive%5fport%2dpeering%2ehtml&p=t&fe=1&ui=3&keyword=port&keyword=licens&keyword=peer&text=active%252B%25253Cb%25253Eport%25253C%25252Fb%25253E-%25253Cb%25253Epeering%25253C%25252Fb%25253E  


This would be all on how to tackle the 'Error:Basic license is not active' on an NE40E-M2. Hope this was useful!

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Fernandoizsa
Created Jan 25, 2019 00:05:34

Thanks for sharing, I had not imagined that it was solved with that command. Very good!
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sim_157
Created Feb 22, 2019 06:00:46

it seems that some content was wrapped
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