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Error adding IP phone to eSight

Created: May 9, 2019 04:17:50Latest reply: May 31, 2019 10:09:57 692 1 13 0 0

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Issue description

Users are not able to add new IP phone to eSight.

Alarm information

None.

Handling process

1. Checked the setting on the IP phone.

2. Check the eSight server is configured correctly.

3. Reboot the IP phone.

4. Check if there are any license issues.

Root cause

It may due to an eSight bug issue.

Suggestions

Check the eSight version for the latest firmware.

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owencl

Created May 31, 2019 10:09:57

How to configure in eSight?

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Error adding IP phone to eSight

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