Problem Description:
After the equipment room recovers from the power outage, the eOMC service cannot automatically start.
Impact and Risk:
eOMC services are unavailable.
root cause:
For security purposes, the validity period of the eoss password is 180 days. If the eoss password is not changed after the validity period expires, the eoss password will expire. If the eoss password expires, the cron scheduled task of the operating system will fail to authenticate the permission when running the eOMC910 startup script. As a result, the eOMC service cannot automatically start.
Workaround:
1. Use PuTTY to log in to the eOMC server as user eoss (default password: eLTE@com123).
2. Change the eoss password as prompted.
cd /opt/eOmcHome/bin
./check.sh
3. Run the following commands to check the status of the eOMC services:
cd /opt/eOmcHome/bin
./check.sh
4. If services in stop state exist, run the following commands to start the eOMC services:
cd /opt/eOmcHome/bin
./runOMC.sh
Solution:
This issue will be resolved in eOMC910 V100R005C10SPC200.
implementation check:
Change the password validity period of user eoss to 3650 days if permitted by the customer. Following is the change method:
1. Use PuTTY to log in to the eOMC server as user eoss (default password: eLTE@com123). Run the su - command to switch to user root (default password: eLTE@com).
2. Run the following command to change the eoss password validity period:
chage -M 3650 eoss
3. Run the following command to check whether the password is changed successfully. If the information in the red box shown in the following figure is displayed, the change is successful.
chage -l eoss
