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eNSP_Firewall.exe crashes

Latest reply: Nov 23, 2017 17:27:34 10238 16 1 0 0

eNSP_Firewall.exe crashes on version 1.2.320.


Operating System: Windows 7 64 bit.

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ensp_commiter
Created Feb 7, 2014 06:56:22

Please try to do the following:

1. download the attachment and decompress it.

2. enter into ensp installed path.

3. find "\simserver\Devices\FW\USG5500\packet.dll" and delete it.

3. open  "\simserver\Devices\FW\USG5500\config",

"\simserver\Devices\FW\USG5500\compent1\config",

"\simserver\Devices\FW\USG5500\compent2\config",

then overwrite all those config.xml and datafile.xml by using the files which you decompress them at first step.

4. start ensp as an administrator.

 

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MauroLatam
Created Feb 7, 2014 16:40:52

Hi, thanks for your answer.


I replaced the files you sent in the 3 folders and delete the packet.dll file, but the problem remains.


eNSP_firewall.exe crashes every time I start the Firewall.


Firewall doesn´t use Virtual Box? In Virtual box I just have images for Router, AC and AP.


Thanks.

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MauroLatam
Created Feb 7, 2014 19:06:05

My OS is Windows 7 64 bit spanish.


Thanks.

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ale62
Created Feb 7, 2014 19:28:02

have the same problem, and I followed your advice and anything I need help with that


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MauroLatam
Created Feb 8, 2014 22:29:40

Hi Guys, Firewall is still crashing after patching.

Many people have the same problem.

Firewall doesn´t use VirtualBox ?


I use Win 7 74 bit. Other devices of eNSP run pretty well.


Thanks.



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ensp_commiter
Created Feb 12, 2014 01:48:55

Reply 6 #

can you download the english language package and install it?

firewall.exe need a performance counter that named in english,but your OS language is spanish,it can not find the counter.

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leandro_carvalho
Created Aug 31, 2014 15:54:07

My version is English, but the same problem is ocurring.

I'm trying download from version eNSP V100R002C00B350, but it's doesn't star....

http://support.huawei.com/enterprise/SoftwareVersionAction!getSoftwareInfo.action?nodePath=fixnode01|7919710|9856717|7923123|9858914|9017384|9017411|9169984|21152172&idAbsPath=fixnode01|7919710|9856717|7923123|9858914|9017384&version=eNSP%20V100R002C00B350&hidExpired=&contentId=SW1000067544



https://uniportal.huawei.com/uniportal/?redirect=http%3A%2F%2Fdownload.huawei.com%2Fedownload%2Fenterprise%2Fdownload%21download.action%3FpartNo%3D2001%26contentType%3DSOFT%26contentId%3DSW1000067544&lang=en&msg=1&v=v3.33


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bruno.guedes
HCIE MVE Author Created Apr 3, 2015 21:43:43

Hi,

I use Windows 8.1 64bits and the eNSP version 1.2.00.350. I have the same problem. I can't start the firewall because the device does not initialize (an error is showed and the firewall.exe programm closed). I replaced the config.xml and datafile.xml, but the same error is still happening.

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baev_aleksei
Created Jan 28, 2015 10:04:20

Hello.

I have a similar problem. When you run the USG5500, the error takes off. Actions according to the instructions in the beginning of the message, the situation has not changed.

OS: Win 7 64bit
Version eNSP 1.2.00.350
Please help.

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