Hi dear,
there are some common causes about your issue:
1. The network between the device and eSight is disconnected.
2. The SNMP configuration on the device is incorrect.
3. The setting of SNMP timeout interval is incorrect.
You can check it as below steps:
1. Check the current network configuration. For example, check whether the device and eSight can ping each other. If the link between eSight and the device is reachable uni-directionally, configure the corresponding route.
2. Check whether the SNMP configuration on the device is correct.
2.1 Telnet to the device failing to be synchronized.
2.2 Run the display current-configuration | include snmp command to check the device configuration.

3. Check the SNMP timeout interval setting.
Access the NE Explorer, choose Protocol Parameters > SNMP Parameters in the navigation tree, and check the timeout interval. If the interval is too short, set it to a larger value, for example, 60s.
4. If the fault persists after the preceding operations, contact Huawei engineers.