Product and maintenance user:
Get relevant product privilege and personalization by registering their products. Click “Product Registration”:
http://support.huawei.com/enterprise/NavigationMySpace.action?nodeid=node-01-01&powAppId=applyesn
Partner Admin、Engineer:(Partner Engineer request to associate organization, Partner Admin approve and help to enhance access)
The apply entrance as below：EBG portal >>Partner channel>>APPLY FOR ACCESS>>My Permissions.
EBG Portal: http://enterprise.huawei.com, contact e-mail：e.support@huawei.com
Huawei engineer:
With your internal account and password to login.
User roles of Support-E
| Role/category | Role | Description |
|---|---|---|
| Registered user | — | Users that have registered at Support-E. |
| Product user | — | End users that have bought Huawei product(s). |
| Maintenance user | — | Users that have bought vendor maintenance directly from Huawei. |
| Partner engineer | Channel partner | Independent entities or companies in contractual relationship with Huawei for selling and providing service for Huawei Enterprise products. |
| Service partner | Service partners authorized and supervised by Huawei to provide service and support to Huawei Enterprise customers in specified regions. | |
| Huawei authorized learning partner | Professional training agencies evaluated and supervised by Huawei to execute certification and training programs of Huawei. | |
| Student | Student | Users who have been associated to certain Huawei course on the Enterprise website. A student may be a channel partner engineer, a trainer of HALP, an enterprise customer or from the general public. |
