Enable SMTP on eSight V300R010C00SPC600

Product: eSight.

Version: V300R010C00SPC600

Issue: SMTP protocol is not enabled on eSight.

The customer has requested the service provider a Monitoring Service 24/7 Full. The service provider has received the information, but the customer cannot get the Critical / Major / Minor alarms on its local platform.

Network O&M cannot check alarms/events on eSight in non-working hours or business trip. So, the service provider has chosen to obtain the information in real-time enabling the emails Notification to Receive the alarms/events in time.

Remote Notification Process

• SMTP Configuration Process:

  
  

1. To ensure the SMTP communication is necessary, deliver the SMTP test on the eSight Platform:

2. In the eSight Navigation Tree, manage to go to the next Menu:

   1. System >> System Interconeccion >> Set Notified Server >> eMail Server.

   2. The system will request the information below:

   1. SMTP server Domain name / IP address:

   2. Sender Email Address

   3. () Enable SSL /TLS over SMTP (Only if that´s your case, apply it, otherwise do not click on it)

   4. Server port (with SSL): 465 // Server Port Without SSL: 25

3. Requiere identify authentication for SMTP sever (Applies when Access control is Basic Authentication).

   1. Authenticate User Name: (XXXXXXXXXXXXXX)

   2. Authenticate Password: (XXXXXXXXXXXXXX)

• SMTP Configuration Test:

  
  

• 

• The test has failed after apply the prerequisites requested for the platform.

******What should we do to Resolve it***********

Step 1. Input on the eSight CLI to test and configure.

       stelnet  10.10.20.20

     defaul user: root

    default password: Changeme_123

Step 2. Once inserted on Linux OS, you have to consult the hostname file and resolv.conf file.

Step 3. Consulting the hostname file:

[root@eSight]    cat /etc/hosts

[root@eSight]    You must Modify it according your situation

[root@eSight]    vi  /etc/hosts/

10.10.20.20 costumer.smtp.domain   #imput costumer name / smtp  protocol / domain.

::1         localhost localhost.localdomain localhost6 localhost6.localdomain

# Input {Esc} on your keyboard when you have finished the configuration Lines.

        Esc

       : w q !              

Step 4. Consulting the resolv.config file:

[root@eSight]    cat /etc/resolv.conf

[root@eSight]    You must Modify it according your situation

[root@eSight]    vi  /etc/resolv.conf

Warning: Telnet is not a secure protocol, and it is recommended to use Stelnet.

1 nameserver 10.10.20.20

2 nameserver 10.10.20.22

~

~

~~

/etc/resolv.conf [+]

# Input {Esc} on your keyboard when you have finished the configuration Lines.

        Esc

       : w q !              

Step 5. ping the SMTP server or SMTP IP, in order to test it:

[root@eSight]# ping smtp.costumer.domain

PING capricornio.costumer.com (200.110.251.94) 56(84) bytes of data.

64 bytes from capricornio.costumer.domain (200.110.251.94): icmp_seq=1 ttl=123 time=0.625 ms

64 bytes from capricornio.costumer.domain (200.110.251.94): icmp_seq=2 ttl=123 time=0.398 ms

64 bytes from capricornio.costumer.domain (200.110.251.94): icmp_seq=3 ttl=123 time=0.685 ms

64 bytes from capricornio.costumer.domain (200.110.251.94): icmp_seq=4 ttl=123 time=1.34 ms

Step 6. The service has been configured Successfully:

Step 6. DONE!!!

now you must enjoy your food

Regards

=0)