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eLTE terminal, is not pos...

eLTE terminal, is not possible to download the offline map

Created: Oct 17, 2020 08:43:31Latest reply: Feb 15, 2022 15:49:19 678 42 27 0 0

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eLTE terminal, is not possible to download the offline map

Issue Description

Problem Description: When a user try to download the offline map pushing on the “"Click to download maps" part of the device screen, the system don’t do anything, EP820 terminal.

Handling Process

EP820(V100R004C10B163) can not download the offline map and system mentioned that "map resource not found on network side ". It means that there is no offline map resource existed and it should be uploaded in eAPP system. and then ,terminal can download offline map successfully.

lte1

Root Cause

this is offline map did not configured in network side which caused termianl can not download it .

Solution

configuring offline map in eAPP system and the measure can be find in product documentation.

http://localhost:7890/newhdx.cgi?fe=1&lib=eAPPEN&v=07&tocLib=eAPPEN&tocV=07&id=EN-US_TOPIC_0043952705&tocURL=resources%2fen%2dus%5ftopic%5f0043952705%2ehtml&p=t&ui=3&keyword=offline%20map

lte2

Source: https://support.huawei.com/

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Navin_kay

Created Oct 17, 2020 10:09:24

Well done

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Unicef Created Dec 29, 2020 19:54:51 (0) (0)
Thanks

Navin_kay Reply Unicef Created Jan 3, 2021 02:27:11 (0) (0)

Saqibaz Created Feb 15, 2022 15:49:00 (1) (0)

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thisu

Created Oct 22, 2020 06:14:37

Thanks for sharing.

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Unicef Created Oct 26, 2020 02:51:49 (0) (0)
Thanks

thisu Reply Unicef Created Oct 28, 2020 12:20:25 (0) (0)

albertsilva Created Nov 29, 2020 22:56:00 (0) (0)

Unicef Reply albertsilva Created Dec 12, 2020 03:17:21 (0) (0)

Saqibaz Created Feb 15, 2022 15:49:11 (1) (0)

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nagu

Created Oct 26, 2020 00:10:21

Thanks for sharing.

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Unicef Created Oct 26, 2020 02:52:10 (0) (0)
You can share as well :)

nagu Reply Unicef Created Oct 27, 2020 00:40:08 (0) (0)

stephen.xu Reply nagu Created Oct 27, 2020 00:47:49 (0) (0)
good morning.

Unicef Reply stephen.xu Created Oct 28, 2020 16:09:06 (0) (0)

nagu Reply stephen.xu Created Oct 29, 2020 01:04:05 (0) (0)
good morning for new day.

albertsilva Reply nagu Created Nov 29, 2020 22:56:11 (0) (0)

Unicef Reply nagu Created Dec 12, 2020 03:17:47 (0) (0)

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simchamnan

Created Dec 11, 2020 04:46:58

Very interesting post

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Unicef Created Dec 12, 2020 03:17:59 (0) (0)

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lan2019

Created Dec 11, 2020 15:52:41

Great

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Unicef Created Dec 12, 2020 03:18:05 (0) (0)

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smileymind

Created Dec 29, 2020 02:40:41

Well done

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Unicef Created Dec 29, 2020 19:55:02 (0) (0)
Thanks!

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Laiheang

Created Dec 31, 2020 09:56:56

AWESOME

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paoladr

Created Dec 31, 2020 13:23:52

Well done

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Unicef Created Dec 31, 2020 13:44:35 (0) (0)
Thanks lady

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PanchakS

Created Jan 3, 2021 02:35:48

Well note

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