EG8245H5 Log in root/ adminHW Not Working

Hello

Please check if you find the solution in the following post
https://support.huawei.com/enterprise/en/knowledge/EKB1001907742

I suggest you try it.

I hope it helps.

Hello, friend!

Access the ONT web page in the following ways:

1. Connect the PC to the LAN port of the ONT.

2. Set the IP address of the PC to the one in the same network segment as that of the ONT.

If the IP address of the ONT is 192.168.100.1, set the IP address of the PC to 192.168.100.2/24 (in the same network segment as the default IP address of the ONT).

If the IP address of the ONT is 192.168.1.1, set the IP address of the PC to 192.168.1.100/24.

3. Enter the IP address of the ONT in the address box of a browser. For example, enter https://192.168.100.1 (or https://192.168.1.1), and then press Enter. The login window is displayed.

Please click root (web) password to obtain a method of changing the login password.

Thanks!

Default settings:

Administrator (installation and maintenance personnel):

User name: telecomadmin

Password: admintelecom

NOTE:

After logging in to the web page, if you do not perform any operations within five minute, you will be locked out and return back to the login interface. Then, You can unlock the account by entering the login user name and password.

Three times within five minutes the user name and password input error, the system is locked and unlocked automatically after one minute.

Modify the password through the BMS.

Certain carriers may customize accounts and passwords, which are different from the default accounts and passwords listed in the preceding. For details, contact the corresponding carrier.

NOTE:

Please change the initial password to ensure administrator account security.

Do not provide terminal users with the password of the administrator account. The administrator account is used by the carrier for O&M. If a terminal user uses the administrator account, service parameters may be incorrectly modified and services may be affected.

Common user (terminal user):

User name: root

Password: adminHW

NOTE:

The common user account can be used to query the service status. For ONTs that support Wi-Fi and the USB storage function, the common user account can be used to configure services such as Wi-Fi and home sharing.

After logging in to the web page, if you do not perform any operations within five minute, you will be locked out and return back to the login interface. Then, You can unlock the account by entering the login user name and password.

Three times the user name and password input error, the system is locked and unlocked automatically after one minute.

Modify the password through the Web.

Certain carriers may customize accounts and passwords, which are different from the default accounts and passwords listed in the preceding. For details, contact the corresponding carrier.

NOTE:

Change the initial password after Common users log in to the web page.

If you still cannot connect to the device, perform a ping test. If the ping test fails, contact your carrier or device vendor to check whether they have local login restrictions. 

Good luck to you!

https://forum.huawei.com/enterprise/en/i-can-t-enter-the-web-interface-of-huawei-router-hg8245h5/thread/599920-100181

Hello, friend!
You can refer to the following link:

Huawei ONT login account and password