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Efficiency and energy production shown in cloud

Created: Apr 29, 2021 12:23:15Latest reply: Apr 30, 2021 03:15:39 250 2 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello,


I have realised that since the new update of the cloud services, I see exactly the same energy produced by the Strings (the solar panels) and the Inverter Output, while previously the Inverter always had fewer energy output due to the normal working loss.

Strings vs Output


What is the correct data? The String or the Output? Why the loss is not seen? In the past these two values were different. If the output is incorrect, this affects also the Load displayed because the values match if you sum the By-in power and the Load.


Best,

Jordi.

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BetterMing
Created Apr 29, 2021 12:24:50

Hello, dear.
Thank you for your feedback, we will feed what you say to the PV team. If there is any response from the PV team, I will share it with you.
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All Answers
Hello, dear.
Thank you for your feedback, we will feed what you say to the PV team. If there is any response from the PV team, I will share it with you.
View more
  • x
  • convention:

it ok. This does not affect the calculation of the system data. Inverter losses are quite small.We feed back to the back office team. Thank you. It will definitely make for a better experience later

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