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Earphones/Internet

Earphones/Internet

Created: Aug 7, 2019 03:18:51Latest reply: Aug 7, 2019 03:32:47 302 1 0 0 1
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I have this problem. I am now using Huawei Y6 2018 and this started during a certain update. When I plugged in my earphone, listen to music or watch videos and suddenly a notification pops up, it automatically change into LOUDSPEAKER even when the earphone is still plugged in. Also another problem would be my other sim can't get 4g connection, only the other sim. What should I do?

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Somemeow
Admin Created Aug 7, 2019 03:32:47

Dear customer,

Your device belongs to the Huawei consumer group. For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.
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Somemeow
Somemeow Admin Created Aug 7, 2019 03:32:47

Dear customer,

Your device belongs to the Huawei consumer group. For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.
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  • convention：
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