E9000 Server – Failed to synchronize with NTP server

stephen.xu · Created Jun 25, 2019 05:58:28

Hi there!

You can do as follows in order to solve your problem:

1. Run the ntpq command and check whether the value of reach is 0.

2. Configure the network again, ensure that the NTP server is reachable.

3. On HMM Web, choose System Management > System Settings > Timezone & NTP and check whether the poll internals are too long. You are advised to use the default minimum poll interval 4 (00 : 00 : 16) and the default maximum poll interval 6 (00 : 01 : 04).

4. Reset the poll internals to proper value.

5. Half an hour later, check whether it is solved.

stephen.xu · Created Jun 25, 2019 03:28:06

HI，Werido, the possible cause the problem is that:

The E9000 server could not get communication with the NTP server fails.
The minimum or maximum poll interval of the NTP server is too long.

Werido · Created Jun 25, 2019 05:53:39

Posted by stephen.xu at 2019-06-25 03:28 HI，Werido, the possible cause the problem is that:The E9000 server could not get communication wit ...

what can i do to solve it.

stephen.xu · Created Jun 25, 2019 05:58:28

Hi there!

You can do as follows in order to solve your problem:

1. Run the ntpq command and check whether the value of reach is 0.

2. Configure the network again, ensure that the NTP server is reachable.

3. On HMM Web, choose System Management > System Settings > Timezone & NTP and check whether the poll internals are too long. You are advised to use the default minimum poll interval 4 (00 : 00 : 16) and the default maximum poll interval 6 (00 : 01 : 04).

4. Reset the poll internals to proper value.

5. Half an hour later, check whether it is solved.

LucianoNhantumbo · Created May 30, 2021 08:04:00

You have to disconnect the server and internet and redo the configuration in larger cases has helped.

E9000 Server – Failed to synchronize with NTP server

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E9000 Server – Failed to synchronize with NTP server

Best answer

Third Party’s Trade Secret

`@trans`bright_future`~trans`

My Followers