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E9000 --- Huawei E9000 blade 3 CPU error

Latest reply: Jan 29, 2019 13:49:55 464 1 0 0 0

the customer face the problem below alarm on Blade3 of E9000 Chassis(4) due to which blade is down . 201930s2cuggp8e87czyzc.png?cpu.png


After checking the logs we are doubting of mother board failure but we need a check to be sure

 

1 – swap CPUs positions and check if the error is still persist

2-  if the error is still persist insert only one CPU in CPU1 seat and check if the error still persist and do the same for CPU2 and share the results



what if i followed these steps and the issue didn't be solved?
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