Got it
Huawei Enterprise Support Community
Community Forums Access Network
E8372h-320 almost all AT ...

E8372h-320 almost all AT commands do not work in stick mode

Created: Aug 5, 2021 17:04:47Latest reply: Aug 15, 2021 08:59:21 939 11 0 0 0
  Rewarded HiCoins： 1 (problem resolved)
View the author 1#

Hello! I have some questions and i hope that somebody can help me with it. I try to use modem Huawei e8372h-320 in stick mode, but after switch it to stick mode when i try to send some AT command (AT^GETPORTMODE for example) i have errors. I tried to do a little research on this topic, and if i was not mistaken, this 320 revision of this modem does not support almost all AT command ( worked just AT, ATE, AT^DATALOCK? and etc but no one "set" commands). Is it true?

I do not see any other way to configure the modem from under the console, except the use web API in Hilink mode. But it is really problem for me because i try to configure the modem in my embedded platform and i cant use browser for manipulations


I am trying to find the API documentation for this device but couldn't find anything


If AT`s command was rly blocked for this model of usb modem by huawei developers how i can setting besides useing browser ?


Thanks

modemUSB dongleATe8372e8372h-320

Like (0) Dislike (0) Favorite(0) Share Report
Previous: HUAWEI 5G CPE Pro 2 H122-373
Next: Static and default routes
Featured Answers

Best answer

Recommended answer

(0) (0)
Chenxintao
Admin Created Aug 6, 2021 02:55:25

Hello, friend!


E8372h-320 is a consumer device.


According to your problem description, I think the cause may be that the AT trustlist is not disabled, and there are few AT commands that restrict operations.


However, the E8372h-320 universal version does not support the stick mode. You need to provide the specific version number of the device. (You can run the AT command and view it on the WebUI of the device.)


Thanks!

View more
  • x
  • convention：

Tornem
Tornem Created Aug 6, 2021 06:20:59 (0) (0)
Hello, thx for your answer
Are you about this information ?
E8372h-320
Current version 10.0.5.1(H195SP1C983)
Web version WEBUI 10.0.5.1(W13SP1C7702)  
Chenxintao
Chenxintao Reply Tornem  Created Aug 6, 2021 06:33:39 (0) (0)
Yes, thank you!
Please give me some time to confirm this information.  
Chenxintao
Chenxintao Reply Tornem  Created Aug 6, 2021 06:47:29 (1) (0)
Hi,
I have confirmed that this version does not support it.
You need to contact the local Huawei office to obtain the corresponding solution because the device is a consumer device.  
Tornem
Tornem Reply Chenxintao  Created Aug 6, 2021 06:59:57 (0) (0)
Thank you! I have already contacted this local office before, but they cannot help me, I quote their answer: “We were not provided with information about AT commands. We can only recommend that you refer to specialized technical sites and forums. "
Unfortunately I do not know who else to contact.  
Chenxintao
Chenxintao Reply Tornem  Created Aug 6, 2021 07:02:39 (0) (0)
I am sorry, the E8372h-320 is a consumer device, and we're mainly for enterprise network devices, so I'm limited in my confirmation.  
smileymind
smileymind Created Aug 15, 2021 08:59:16 (0) (0)
 
View more replies
All Answers
(0) (0)
2#
Gustavo.HdezF
Gustavo.HdezF Admin Created Aug 5, 2021 17:11:39

Hello User. we are reviewing your question and we will answer you shortly. Thanks.
View more
  • x
  • convention：
(0) (0)
3#
wissal
wissal MVE Created Aug 5, 2021 17:13:39

Dear user,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
View more
  • x
  • convention：
(0) (0)
4#
Chenxintao
Chenxintao Admin Created Aug 6, 2021 02:55:25

Hello, friend!


E8372h-320 is a consumer device.


According to your problem description, I think the cause may be that the AT trustlist is not disabled, and there are few AT commands that restrict operations.


However, the E8372h-320 universal version does not support the stick mode. You need to provide the specific version number of the device. (You can run the AT command and view it on the WebUI of the device.)


Thanks!

View more
  • x
  • convention：

Tornem
Tornem Created Aug 6, 2021 06:20:59 (0) (0)
Hello, thx for your answer
Are you about this information ?
E8372h-320
Current version 10.0.5.1(H195SP1C983)
Web version WEBUI 10.0.5.1(W13SP1C7702)  
Chenxintao
Chenxintao Reply Tornem  Created Aug 6, 2021 06:33:39 (0) (0)
Yes, thank you!
Please give me some time to confirm this information.  
Chenxintao
Chenxintao Reply Tornem  Created Aug 6, 2021 06:47:29 (1) (0)
Hi,
I have confirmed that this version does not support it.
You need to contact the local Huawei office to obtain the corresponding solution because the device is a consumer device.  
Tornem
Tornem Reply Chenxintao  Created Aug 6, 2021 06:59:57 (0) (0)
Thank you! I have already contacted this local office before, but they cannot help me, I quote their answer: “We were not provided with information about AT commands. We can only recommend that you refer to specialized technical sites and forums. "
Unfortunately I do not know who else to contact.  
Chenxintao
Chenxintao Reply Tornem  Created Aug 6, 2021 07:02:39 (0) (0)
I am sorry, the E8372h-320 is a consumer device, and we're mainly for enterprise network devices, so I'm limited in my confirmation.  
smileymind
smileymind Created Aug 15, 2021 08:59:16 (0) (0)
 
View more replies
(1) (0)
5#
Unicef
Unicef MVE Created Aug 7, 2021 12:35:46

Good question and answer
View more
  • x
  • convention：
(1) (0)
6#
smileymind
smileymind Created Aug 15, 2021 08:59:21

Thanks
View more
  • x
  • convention：
Back to list

Comment

Advanced
B Color Image Link Quote Code Smilies
You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy User Agreement Terms of Use Cookies Cookie Settings
Huawei Enterprise Huawei Carrier Forum Training & Certification

Contact Us: e_online@huawei.com Copyright © 2022 Huawei Technologies Co., Ltd. All rights reserved.

APP

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.