Hello everyone!
Today, I’d like to share a case.
Problem Description
An Installation of U2000 V100R006SPC200 was done in two server in HA system active an standbys. For same sales reasons the strategy was to deliver to the customer just one server.
After we physically separate the two servers and we deliver one to the customer we get new requirement from customer IT Team to change the IP address of the delivered server.
For that we proceed to change the IP address using the MSUITE but when we start the MSUITE application is still blocked for more than 40 minutes after we input the right password.
We try to kill the process of the MSUITE and we try again to login to MSUITE we get the message that user already logged in.
We restart the NMS Engineering server and we try to login to MSUITE again but are still blocked for more than 40 minutes.
None
Problem Analysis
If the two servers U2000 V100R006SPC200 of an HA system is physically separated, during the running of MSUITE in one of this tow servers in cmd line, msuite client need login to remote, but not success, so, client will fail, for that we need to change the IP address manually first and after run the MSUITE and split the HA System.
Root Cause
NA
Solution Description
To change the IP address manually, the steps to change IP address is following:
1-Change the IP address into new IP address in the file /etc/inet/ipnode, and /etc/inet/hosts; change the IP address of Sybase in file interface (/opt/sybase/interfaces), then restart the Sybase via VCS
2-Sync the NMS information after logging in the MSuite. (Ignore the failure message when performing the sync)
3- Restart server make the new ip take affect
4- Run the flowing command :
hagrp -enableresources AppService
hagrp -enableresources VVRService
And then start sybase with VCS
5- Delete the veritas data link with root : vxrlink -g datadg pause datarlk
vxrlink -g datadg -f det datarlk
vxrlink -g datadg dis datarlk
vxedit -g datadg rm datarlk
6-Reconfigure the VCS:
#cd /opt/HWICMR/bin
#./configvcs.sh
7-Restart the MSuite server
#cd /opt/HWENGR/engineering/
#./stopserver.sh
#./startserver.sh
Then log in the MSuite client, and Sync network configuration. from the menu of Msuite.
8-Synchronise the NMS information again from the MSUITE.
9-Split the primary and secondary server if Split the Primary and Secondary menu is available in the MSUITE.
