DRAM initialization failed

Created: Dec 11, 2019 00:41:11Latest reply: Jan 15, 2020 02:00:48 241 6 0 0
  Rewarded Hi-coins: 0 (problem resolved)

Hello,

Please find a picture attached.

DRAM initialization failed comes up on the screen.

What should I do for boot-up?

The model is S5720-52X-PWR-SI-AC.

Thanks.


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chenhui
Admin Created Dec 11, 2019 01:13:45 Helpful(0) Helpful(0)

@park hi,
it seems like hardware failure, it's recommended to contact the local Huawei engineer or channel engineer to replace the equipment or get it repaired.
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park
park Created Dec 12, 2019 22:17:18
Hello, Is it possible to booting up with USB? Thanks.  
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chenhui
chenhui Admin Created Dec 11, 2019 01:13:45 Helpful(0) Helpful(0)

@park hi,
it seems like hardware failure, it's recommended to contact the local Huawei engineer or channel engineer to replace the equipment or get it repaired.
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  • convention:

park
park Created Dec 12, 2019 22:17:18
Hello, Is it possible to booting up with USB? Thanks.  
park
park Created Dec 12, 2019 20:56:03 Helpful(0) Helpful(0)

Thank you so much,
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chenhui
chenhui Admin Created Dec 13, 2019 03:22:31 Helpful(0) Helpful(0)

you mean install the VRP platform in the USB devices and boot the switch to run the VRP installed in the USB?
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park
park Created Dec 14, 2019 01:25:38
Yes. is it possible? If it's possible, I would try a factory reset. Then it would be back to work I think. Thanks.  
chenhui
chenhui Admin Created Jan 15, 2020 02:00:48 Helpful(0) Helpful(0)

Hello @park
sorry for the late.
It's not supported to install the VRP platform in the USB devices, cause the switch only search the system software from the flash. So the error will be throwed out when not finding the system software on the flash.
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