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Double NAT issue on the 5G CPE Pro router

Created: Aug 9, 2019 20:56:01Latest reply: Oct 31, 2020 16:37:49 5801 8 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello there, everyone!


This post is about a double NAT issue on the 5G CPE Pro router. Please see more details as you read further down.


ISSUE DESCRIPTION


I've a 5G CPE Pro router on Vodafone UK's new 5G network. My situation is that I need to daisy chain a second router off the CPE Pro in such a way that I avoid double NAT - I need to leave DHCP enabled on the second router. I've checked and the firmware is up-to-date. The two routers are issuing IP addresses in two separate non-overlapping ranges.


The first thing I looked at was enabling bridge mode on the CPE Pro. I can't find any configuration for bridge mode so that's a non-starter. Why doesn't it support this fairly standard feature? Can anyone tell me if there are plans in the near future to add it? Before I return the router to Vodafone in the next few days?


I also noticed that there's nowhere to set the IPV4 subnet mask - again, a strange omission of a fairly standard feature, can anyone tell me if there are plans in the near future to add it?


My second approach was to configure the CPE Pro's DMZ, selecting the second router as the DMZ in the settings. There are some supposedly authoratitive articles on the web that say this will work. It doesn't in this instance. The machines attached to the second router don't have a good connection. DNS resolution works, ping works, other network traffic to the internet is broken.


Simply daisy chaining the second router obviously doesn't work - I get classic double NAT - DNS resolution works, ping works, other network traffic to the internet is broken.


Any suggestions before I phone Vodafone to return this? How could I solve this double NAT issue on the 5G CPE Pro router? Thanks!

Featured Answers

Recommended answer

wissal
MVE Created Aug 9, 2019 21:16:47

Hello!

For issues regarding any Huawei Consumer products (i.e. mobile phones and tablets), please visit the Huawei Consumer Website or Hotline Service.

Support: http://consumer.huawei.com/en/.

You are also welcome to send an email to mobile@mail01.huawei.com if you have any questions about Huawei Consumer products.

Thanks!

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All Answers

Hello!

For issues regarding any Huawei Consumer products (i.e. mobile phones and tablets), please visit the Huawei Consumer Website or Hotline Service.

Support: http://consumer.huawei.com/en/.

You are also welcome to send an email to mobile@mail01.huawei.com if you have any questions about Huawei Consumer products.

Thanks!

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@Surfsoft Hi,
as wissal said, for the consumer products, you are kindly advised to refer to the consumer support website.
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It isn't listed on the consumer site - at all, in any section - products, support...
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Posted by Surfsoft at 2019-08-12 07:06 It isn't listed on the consumer site - at all, in any section - products, support...
sorry for that, but I cannot help you cause I didn't understand customer product either.
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did you ever make progress on this ?

I am thinking of trying the Vodafone gigacube 5g service.
We currently have Mikrotik router which connects to an ADSL gateway.
The ADSL gateway has the Mikrotik set as its DMZ IP.
The corporate ethernet hangs off the Mikrotik which acts as our firewall.

Can we just replace the ADSL/gateway with the 5g/Gigacube service ?

Are there any proper manuals on the firewall ?
This one doesn't have any details and does mention the DMZ
https://consumer-tkb.huawei.com/weknow/servlet/show/knowAttachmentServlet?knowId=en-us00736355
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found this manual https://www.4gltemall.com/blog/tag/huawei-5g-cpe-pro-dmz-settings/
has anyone got the DMZ to work successfully ?
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Was this resolved?
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Don't update the firmware.

you will lose bridge mode.

https://cdn.jsdelivr.net/gh/yavg/img/2020/11/01/d15335.png


https://cdn.jsdelivr.net/gh/yavg/img/2020/11/01/5e53b3.png


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