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Domain Name Cannot Be Used to Log In to ServiceCenter After ServiceCenter Is Mapped to the Public Network

Created: Nov 14, 2021 09:52:10Latest reply: Dec 7, 2021 09:22:31 343 3 0 0 0
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in FusionCloud v3.0.5.SP5:

I face System fault :Domain Name Cannot Be Used to Log In to ServiceCenter After ServiceCenter Is Mapped to the Public Network , What I should to do ?

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Featured Answers
AymanOT
MVE Author Created Dec 7, 2021 09:22:31


Solution:


if the domain name is not added to the whitelist


  1. Log in to the ServiceCenter active and standby nodes as user galaxmanager. 


  2. Run the white-ls-cfg show command on the active and standby nodes to check whether the domain name is added to the whitelist. If no domain name is displayed in the command output, the domain name is not added to the whitelist. 


  3. Run the following command on the active and standby nodes to add the domain name to the whitelist: white-ls-cfg add Domain name          


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E.DR_91
MVE Author Created Nov 14, 2021 09:54:32

Dear Friend:

Please check the below procedure:

if the domain name is not added to the whitelist


  1. Log in to the ServiceCenter active and standby nodes as user galaxmanager. 


  2. Run the white-ls-cfg show command on the active and standby nodes to check whether the domain name is added to the whitelist. If no domain name is displayed in the command output, the domain name is not added to the whitelist. 


  3. Run the following command on the active and standby nodes to add the domain name to the whitelist: white-ls-cfg add Domain name           


Thank you. 



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All Answers
E.DR_91
E.DR_91 MVE Author Created Nov 14, 2021 09:54:32

Dear Friend:

Please check the below procedure:

if the domain name is not added to the whitelist


  1. Log in to the ServiceCenter active and standby nodes as user galaxmanager. 


  2. Run the white-ls-cfg show command on the active and standby nodes to check whether the domain name is added to the whitelist. If no domain name is displayed in the command output, the domain name is not added to the whitelist. 


  3. Run the following command on the active and standby nodes to add the domain name to the whitelist: white-ls-cfg add Domain name           


Thank you. 



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Chenxintao
Chenxintao Admin Created Nov 14, 2021 09:57:39

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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AymanOT
AymanOT MVE Author Created Dec 7, 2021 09:22:31


Solution:


if the domain name is not added to the whitelist


  1. Log in to the ServiceCenter active and standby nodes as user galaxmanager. 


  2. Run the white-ls-cfg show command on the active and standby nodes to check whether the domain name is added to the whitelist. If no domain name is displayed in the command output, the domain name is not added to the whitelist. 


  3. Run the following command on the active and standby nodes to add the domain name to the whitelist: white-ls-cfg add Domain name          


View more
  • x
  • convention:

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