Domain information of a customer failed to be added on FusionAccess,error code 14045

Latest reply: Apr 10, 2019 19:54:19 449 11 10 4

【Issue Description】
Domain information of a customer failed to be added on FusionAccess, and the following error information was reported:
 142115zj4zj3beo0wg3ygu.png?124.png

【Troubleshooting Procedure】
Step 1    Check the ITA vdesktop.log.
The following reported error information was found:
142245w9ncyu5gtpch2y9g.png?125.png

Step 2    According to the record error information, the customer had enabled the LDAP server signature requirement function.

【Solution】
Step 1    Upgrade the current FusionAccess version to FusionAccess R6C00SPC102 or a later version.
Step 2    Log in to the ITA server and go to /opt/ITA/tomcat/ita/WEB-INF/conf/system.
Step 3    Run the vi System.properties command to change the value of SASLQualityOfProtection to auth-int.
Step 4    Run the service ITAService restart command to restart the ITA service.
Step 5    Re-configure the domain information.

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guanjf
guanjf Created Mar 29, 2019 08:05:33
useful  
Micheal666
Micheal666 Reply guanjf Created Mar 29, 2019 08:08:55
thanks  
Micheal666
Created Mar 29, 2019 06:46:12 Helpful(0) Helpful(0)

Domain information of a customer failed to be added on FusionAccess,error code 14045-2900693-1
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有问题,来找我
HadesM
Created Mar 29, 2019 07:07:19 Helpful(0) Helpful(0)

Great
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zhanglei
Created Mar 29, 2019 10:20:15 Helpful(0) Helpful(0)

wonderful
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Lemon997
Created Mar 30, 2019 07:41:37 Helpful(0) Helpful(0)

Domain information of a customer failed to be added on FusionAccess,error code 14045-2902587-1
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iancore
Created Apr 8, 2019 01:11:14 Helpful(0) Helpful(0)

Thank you, @Michael666 , this will be really helpful.
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iancore
Created Apr 8, 2019 01:11:22 Helpful(0) Helpful(0)

Thank you, @Michael666 , this will be really helpful.
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iancore
Created Apr 8, 2019 01:11:35 Helpful(0) Helpful(0)

Thank you, this will be really helpful.
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iancore
Created Apr 8, 2019 01:11:49 Helpful(0) Helpful(0)

Thank you, this will be really helpful.
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o.alshafaey
Created Apr 10, 2019 19:54:19 Helpful(0) Helpful(0)

thx for sharing it's very helpful
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